What is Included
Included in rates
- Bed and household linens
- Breakfast
- Domestic staff
- Domestic staff / 8h per day
- Electricity, water, gas
- Heating of swimming pool
- Housekeeping
- Internet WIFI
Not included in rates
- Airport transfer
- Cancellation insurance
- Dinner : starting from 15.00 EUR
- Hammam
- Hammam treatments
- Laundry service
- Lunch : starting from 15.00 EUR
- Massage
- Tips for the staff
Rental conditions
- Children welcome
- No safety fence around the pool
- Pool has no swimming guard
- The house chef/cook prepares all meals. Meals and beverages will be charged to your final bill.
- Language spoken by staff : Arabic - French
- Check-in :
15:00 h - Check out :
12:00 h- A tourist tax will be added to your final bill :
2.50 EUR per guest per night
- Amount of security deposit :
700.00 EUR- Security deposit must be paid in the form of :
Credit card pre-authorization (amount is not debited from your card)Reservation conditions
- Guarantee deposit charged by Villanovo upon reservation :
40 % - 2nd payment
45 Days to arrival day :
60 % of total amount of reservation is due to Villanovo.
- Advance payments can be made with the following payment method : Visa - Mastercard - Carte Bleue - Bank transfer.
- On site payment can be made with the following payment method : Cash.
- The reservation price does not include optional incidentals or on-request items which will be added to your final bill.
Cancellation policy and cancellation fees
- Any booking modification or cancellation must be sent to us by email
- Cancellation policy is applied according to villa local time
- For all cancellations, the initial guarantee deposit is non-refundable.
- Cancellation occurs less than
45 Days to arrival day :
100 % of total amount of reservation is due to Villanovo.
- No show
100 % of total amount of reservation is due to Villanovo
Le personnel est adorable et très serviable.
Les repas et les petites attentions nous ont procuré un vrai bonheur.
La vue sur les jardins de la Mamounia, et le calme qui en découle, sont un vrai avantage.
Le service de Villanovo a été parfait : de la réservation jusqu'à la conciergerie sur place.