What is Included
Included in rates
- Bed and household linens
- Chef/Cook
- Domestic staff
- Electricity, water, gas
- Internet WIFI
- Tennis
Not included in rates
- Cancellation insurance
- Child care, Baby sitting : starting from 8.00 EUR Per Hour
- Cost of food (groceries, drinks...)
- Hammam treatments
- Heating of hammam and spa
- Heating of swimming pool : starting from 50.00 EUR Per Night
- In-house massage service
- Laundry service
- Tips for the staff
Rental conditions
- Children must be supervised by an adult at all times when using hot tub, pool, sauna or hammam
- Children welcome
- Cooking service is included. Cost of food is not included.
- It is not allowed to organise events in the property without prior approval by Villanovo
- No safety fence around the pool
- Pool has no swimming guard
- Language spoken by staff : French
- Check-in :
15:00 h - Check out :
11:00 h- Amount of security deposit :
3 000.00 EUR- Security deposit must be paid in the form of :
Credit card pre-authorization (amount is not debited from your card)Reservation conditions
- Guarantee deposit charged by Villanovo upon reservation :
40 % - 2nd payment
45 Days to arrival day :
60 % of total amount of reservation is due to Villanovo.
- The reservation price does not include optional incidentals or on-request items which will be added to your final bill.
Cancellation policy and cancellation fees
- Any booking modification or cancellation must be sent to us by email
- Cancellation policy is applied according to villa local time
- For all cancellations, the initial guarantee deposit is non-refundable.
- Cancellation occurs less than
45 Days to arrival day :
100 % of total amount of reservation is due to Villanovo.
- No show
100 % of total amount of reservation is due to Villanovo
The staff, cook and maid: excellent
Achmed: ok