What is Included
Included in rates
- Bed and household linens
- Breakfast
- Concierge service
- Daily house cleaning
- Domestic staff
- Internet WIFI
- Pool towels
- Toiletries
Not included in rates
- Airport transfer
- Diner (excluding drinks) : starting from 30.00 EUR Per Guest
- Excursions
- In-house massage service
- Lunch (excluding drinks) : starting from 20.00 EUR Per Guest
Rental conditions
- Children must be supervised by an adult at all times when using hot tub, pool, sauna or hammam
- Children welcome
- It is not allowed to organise events in the property without prior approval by Villanovo
- No safety fence around the pool
- Pets allowed (after acceptance of the owner)
- Pool has no swimming guard
- Smoking is not allowed inside the house
- The house must be returned in the same condition of check in. Otherwise fees can be charged to the customer.
- Language spoken by staff : English - French
- Check-in :
14:00 h - Check out :
12:00 hReservation conditions
- Guarantee deposit charged by Villanovo upon reservation :
40 % - 2nd payment
45 Days to arrival day :
60 % of total amount of reservation is due to Villanovo.
- Hotel / Owner may require on site payment to be made in local currency. .
- The reservation price does not include optional incidentals or on-request items which will be added to your final bill.
- Payments in local currency are subject to variation in currency exchange rates.
Cancellation policy and cancellation fees
- Any booking modification or cancellation must be sent to us by email
- Cancellation policy is applied according to villa local time
- For all cancellations, the initial guarantee deposit is non-refundable.
- Cancellation occurs less than
45 Days to arrival day :
100 % of total amount of reservation is due to Villanovo.
- No show
100 % of total amount of reservation is due to Villanovo
Food was plentiful, interesting and delicious with plenty of little pastries throughout the day. Lovely friendly chefs.
Concierge - Helpful, responsive and booked exciting excursions and transport. Kudos to SiMo
Riad was beautifully decorated, a great mix of Moroccan style with European comforts, thank you Eric
Location was within the Medina, very historic.
Service overall was exceptional. Jounes our driver deserves commendation too.
Villas of Villanovo are fantastic, fairly priced, service team in head office were friendly and helpful.